Program Leadership & Planning

• Develop, update. And maintain the annual operational plan for Play It Forward, including goals, community partnerships, event calendar, and program metrics. 

• Collaborate with the Assistant Director of Programs and Executive Director to establish short-term and long-term program priorities. 

• Ensure all program activities uphold g3 Games’ mission of building human connection through play.

Partnership Development & Management

• Identify, vet, and cultivate community partnerships with Austin-area nonprofits, schools, community centers, and mutual aid groups. 

• Serve as the primary point of contact for partner organizations. 

• Conduct needs assessments to determine the most meaningful type of play-based engagement for each partner. 

• Maintain a partnership database with updated contacts, organizational information, and engagement history.

Event & Activity Coordination

• Plan and coordinate Play It Forward events, volunteer deployments, donation drives, game nights, and special program initiatives. 

• Work closely with partner organizations to schedule events and ensure logistical readiness. 

• Oversee the creation of event briefs, volunteer assignments, required materials, and post-event follow-up. 

• Ensure each event is welcoming, inclusive, and community-centered.

Volunteer Management & Support

• Collaborate with the Volunteer Manager to recruit, train, and onboard volunteers for Play It Forward activities. 

• Provide program-specific volunteer expectations, resources, and role descriptions. 

• Support volunteers during events and ensure they feel safe, appreciated, and well-prepared. 

• Foster a positive team environment grounded in g3 Games’ values of connection, kindness, and intentional play.

Program Operations & Administration

• Maintain program documentation, including required reports, templates, workflows, training materials, and evaluation tools. 

• Track program budget needs and collaborate with the Finance Manager when expenses are required. 

• Oversee acquisition, inventory, and distribution of donated items or supplies. 

• Ensure that program operations follow all internal policies, safety guidelines, and reporting standards.

Evaluation & Reporting

• Track metrics related to attendance, engagement, community impact, volunteer satisfaction, and partner feedback. 

• Compile monthly and quarterly updates for the Assistant Director of Programs and Executive Director. 

• Identify opportunities for program growth, improvement, or new strategic directions based on data and community needs.

Communication & Collaboration

• Provide updates for newsletters, social media, and communications materials in collaboration with the Communications Leads. 

• Collaborate with the Assistant Director of Operations to ensure program needs are supported organizationally. 

• Work closely with other Program Managers (current or future) to share resources and alignment across all g3 Games programs.